Since the outbreak of COVID-19, cleanliness has assumed much greater importance in commercial and public facility management. If you own, manage or operate a commercial property such as a restaurant, hotel, retail store, or medical center, you need to pay serious attention to the cleaning of your facility to protect your staff and customers.
While businesses sometimes rely on an in-house cleaning team to get the job done, they risk spending more and getting subpar cleaning services. Organizations spend so much on hiring, training, and managing staff. They also incur costs on supplies, employee taxes, and insurance.
To top it all, the employee can resign at any time, leaving you with the stress of having to hire another staff. This is especially true for a place like Portland, OR, where employees are quitting their jobs in droves in favor of safer jobs.
That said, the best and the most reliable way to ensure that your business space is properly cleaned, and kept in its best condition year-round is to enlist the service of a professional commercial cleaning service. Having your business professionally cleaned not only protects people within your facility from contracting diseases but also helps you create a good impression on your customers and passersby.
However, the question for many business owners is, “how do you pick the best cleaning service?” Keep reading to learn the critical factors to consider when hiring a commercial cleaning service in Portland.
Things To Do Before Choosing A Commercial Cleaning Company
After you have realized that you need a commercial cleaning service, the first thing you need to do is develop a clear statement of work where you set out what needs to be done and your expectations.
Your statement of work should clearly define what tasks you expect from a commercial cleaning company, including the details of areas that require cleaning and how often you need those areas to be cleaned. By setting clear, realistic goals at the beginning, you are more likely to receive a satisfactory service.
Most professional commercial cleaning service providers will go above and beyond your initial statement of work. They will also provide you with a schedule of their cleaning services. This way, you know what job is done, and on which days.
Reliable commercial cleaning companies in Portland have years of experience and will work around your expectations and schedule to provide your property with the deep cleaning and disinfecting it needs.
Things to look for in a commercial cleaning service company
1. Do they have a Good Reputation?
The first quality you need to look for when choosing a commercial cleaning service is the company’s reputation. How reputable is the company? What does their record look like when it comes to delivering quality service? How do they treat their customers? You can know whether or not you are dealing with a reputable company by taking your time to research the company.
While there are many ways to go about the research, the easiest way is to ask for recommendations from other business owners or facility managers who have used the company’s service(s) in your area. Through the experiences of those businesses, you can know whether the company possesses the qualities you are looking for or not.
Another way to get relevant information about the company’s reputation is by looking online to find a few local commercial cleaning companies in your area. Take time to visit their websites and read reviews from past customers to see if the company is reputable. Once you have narrowed down the list, you can shortlist two or three companies and schedule a call with them to learn more about them.
2. Are they organized?
Little things count, they say. From the way a company manages their correspondences to how they present their offers, you can tell whether or not they are organized. For example, an organized cleaning company should be able to provide you with detailed information about the cleaning schedule based on your needs. With a clear cleaning schedule, you can eliminate guesswork and focus on your business.
A professional commercial cleaning company will come to your property on time with the appropriate equipment needed to complete the job. Not only that, they will let you know when your office cleaning service will be done, leaving you with a clean and attractive environment for your staff and customers.
3. Do they provide high-quality service?
It is important to find out if the commercial cleaning company you are hiring is committed to providing quality service. Every company will try to convince you that they are the best to do the job. But how do you differentiate empty marketing spiel from genuine, results-backed promises?
To ensure that the highest standards of quality are thoroughly met, ensure that the company’s staff are experienced and trained in cleaning, disinfecting, and maintaining disease-free high-touch surfaces within your facility. Their staff should also demonstrate expertise and the ability to work safely without disrupting or damaging any office equipment.
Also, make sure the commercial cleaning company you are planning to hire has employees who are trained in COVID-19 cleaning, and follow cleaning guidelines set by the Centers for Disease Control and Prevention (CDC).
4. How safe are the chemicals they use?
The quality of the cleaning chemicals and supplies a commercial cleaning company uses is as important as its staff and the service they offer its customers. Before you get committed to a company, make sure you ask about the safety of the cleaning supplies they use. Do they use high-grade, green, and sustainable chemicals?
A reputable cleaning company has a good chemical program that trains staff on the correct use of chemicals. This makes the staff working on your commercial property work effectively while reducing accidents or exposure to health hazards from indiscriminate chemical usage.
Professional commercial cleaning services do not limit themselves to cleaning supplies that are available to the general public. Instead, they develop unique supplies that enable them to provide a safer, cleaner, and more appealing environment.
If the company is using disinfectants that are available to the members of the public, such products must be listed and approved by the Environmental Protection Agency. That way, you can rest assured that your facility is safe and free from coronavirus.
5. Do they provide a legal contract?
If any company tries to talk you into hiring them or making payment without providing a legal contract, there are chances they are not legitimate. Before you hire a commercial cleaning company, ask them to provide you with a contract that outlines everything from the services they will be offering and the price.
A written contract allows you to review every item that has been agreed upon. An agreement between you and the company ensures there are no surprises during or after the period the cleaning service is delivered. A cleaning service that provides a contract is more credible than one that does not or cannot be held liable for damage, loss, or theft.
6. Is the company insured?
The peace of mind that comes with working with a bonded and insured company is indescribable. Before you hire any company, ensure that they are insured. Your business or office has many valuable items that you want to protect from being damaged or stolen. Working with an insured commercial cleaning service will remove the worry of monitoring the cleaning service at every turn.
7. Do they use green products?
With the growing calls for a safer and more responsible social action against climate change, businesses have a vital role to play. This is true for cleaning services where powerful chemicals and other products are used. It is important to ask about the company’s cleaning products and the methods they use to ensure they are as green as possible.
By hiring a company that offers environmentally-friendly services, you can promise your staff and employees a clean, green, and sustainable environment.
Speak to Professional Commercial Cleaning Experts in Portland, OR
If you are looking for an experienced commercial cleaning company in Portland, OR, look no further than Stratus Building Solutions. Stratus Building Solutions offers quality and reliable commercial cleaning services businesses through their unit franchises operating across the country.
The franchise and staff serving in Portland, OR, and surrounding areas are trained, experienced, and equipped to provide quality and highly satisfactory services to their customers. The experts regularly undergo extensive training programs on all tools, technology, and products they use, including Stratus Green chemicals.
The trained and certified Stratus Building Solutions unit franchisees provide the most comprehensive green commercial cleaning services, building cleaning, and pressure washing across all industries, allowing business owners and property managers to provide a healthier environment for their customers and employees.
Other services they provide include coronavirus cleaning and disinfection services.
For top-quality commercial cleaning services in Portland, OR, call (503) 468-5274.
